|March 24th, 2015, 10:31 PM||#1|
Joined: Mar 2015
From: New Zealand
In the last 6 months I've obtained a Business Analyst role which requires basic mathematics. I studied economics and applied a regression model to a series of independent variables with respect to one dependent variable. This really impressed my management and I'm now looking at applying other modelling techniques to earn me a promotion. The problem is I've used my one and only trick. Does anyone know of any other modelling techniques that are useful that apply to econometrics?
One of the main areas I cover is mass amounts of customer feedback where they rate us on 4 different things then rate their overall experience. We are concerned with how to improve the overall experience.
|March 25th, 2015, 09:09 AM||#2|
Joined: Dec 2006
You need to find out what things influence the overall experience. You might need to ask some random sample of the customers to provide more detailed information. Until you have done that, you could investigate (using existing data) whether any of the four ratings you mentioned correlate noticeably with the overall experience rating.
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